US Government Agencies Urge Samsung Note 7 Users to Power Down Immediately

The U.S. Consumer Product Safety Commission has released an official warning to the owners of Samsung Galaxy Note 7 phones, urging customers to turn the phone off and stop charging them immediately. It’s reported that the device’s lithium-ion batteries are prone to catching fire.

An independent regulatory agency is currently working with Samsung to issue an nationwide recall.

“Samsung continues to ensure that consumer safety remains our top priority. We are asking users to power down their Galaxy Note7s and exchange them now,” Samsung president Tim Baxter said. “New Note 7 replacement devices will be issued to exchange program participants upon completion of the CPSC process. In the interim, consumers can return their Note 7 for another device.”

On Thursday, the Federal Aviation Administration also issued a warning to air travelers to avoid using Note 7 phones.

“In light of recent incidents and concerns raised by Samsung about its Galaxy Note 7 devices, the Federal Aviation Administration strongly advises passengers not to turn on or charge these devices on board aircraft and not to stow them in any checked baggage,” the FAA said in a statement.


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